Customer Update

February 4, 2013
NOTICE OF RATE CHANGE

Effective February 1, 2013, a rate of $ $35.44 gigajoule (GJ) is in place.

The rate includes a gas distribution charge of $8.27 plus the landed cost of propane, which is the cost to acquire necessary propane volumes (without any markups), and the transportation costs associated with trucking the propane to Inuvik. The propane and truck transport cost is $27.17/GJ.

To arrive at this rate, Inuvik Gas held a formal request for proposals to obtain a competitive price under a transparent and open bidding process for the acquisition and transportation of propane to Inuvik.

Synthetic Natural Gas System and Your Gas Appliances

January 29, 2013

Dear Inuvik Gas customer:

The Town of Inuvik has switched to Synthetic Natural Gas (SNG). If you experience any issues with your gas appliances on SNG, please call Inuvik Gas immediately at 777-4427. We want to hear from you so we are aware of any issues and can address your concerns.

Inuvik Gas worked closely with the local and chief gas inspectors as we made this switch.

To ensure continued safe and reliable gas service during cold weather, it is essential that the supply of electricity to the heat trace remains on. Please do not unplug the Ground Fault Interrupt (GFI) device that is plugged into your home or business. Please also check regularly to see if the light remains on. If you will be away, we encourage you to have someone check this for you.

On behalf of everyone at Inuvik Gas, I would like to thank our customers for your co-operation and understanding.

Thank you, Quyanainni, Mahsi,

Kevin MacKay
Inuvik Gas Ltd. General Manager

Safety tip: Natural gas and SNG are both odorized. If you smell gas, call Inuvik Gas' Emergency Line at no charge 24 hours a day at 777-4427.